Frequently Asked Questions

It's a box that contains items geared towards fans of the brands seen on the box (a movie, tv show, video game, etc). Part of the fun is being surprised by what's inside.

No, all the boxes of one specific theme contain the same items. So basically the same box equals the same contents.

No, we do not currently offer monthly subscription services for our boxes.  All boxes are a one time purchase.

Some boxes will sell out and never return. Others will come back in stock.  We may create new versions of boxes, too.  If you have a question about a specific box click here and let us know. You can also sign up for notifications for boxes to find out as soon as they come back in stock, you'll see the sign up form on the product page if available.

Well, to be honest, it is a mystery, which is kinda the point. You will receive 5-8 items in your box. All wearable items will be one size fits all or adjustable such as hats, socks, blankets, bags, etc so you do not need to worry about sizing.

Yes, we sell ONLY officially licensed boxes filled with officially licensed merchandise inside.

Orders take 1-2 business days to ship out from our warehouse. Once in transit you can use the tracking number you will receive via email to track your delivery.

Unfortunately damage during shipping, while very rare, does happen. To have an item replaced please head to our contact form and let us know and we can get a replacement item out to you. Please be prepared to submit pictures upon request.

You will need to reach us via our contact form to request a refund. Please keep in mind, if approved for a refund, shipping costs to return the box will be solely your responsibility. Also, the box must arrive back to our warehouse in sell-able condition.  Once it's been inspected a refund will be issued.

We love hearing your ideas! Click here to reach out with your idea. you never know, we might have it production or in the future.